Q&A with Owner, David Yingling
Give a high level overview of your business. What products or services you offer, where you're located, etc.
We provide outpatient mental health and substance abuse treatment in the Denver and Northern Colorado regions. We have been in Business since 1995.
What inspired you to step into the world of small business?
I had the privilege of mentorship from the previous owner, and the opportunity for transfer of ownership to me came about, so I felt prepared, and enthusiastic about the possibility.
Describe your typical customer and what you love about your customers.
Our clients are frequently involved in the criminal justice system. We provide evaluations amd treatment for people needing support to maintain sobriety or stable mental health. Most of our clients are in a low income or poverty situation.
What led your business to seek out new/additional funding?
We struggled through and afyer thr pandemic, and accumulated debt to stay open. CEF provided a lower interest rate opportunity to restructure our debt and improve cash flow.
How did you find out about CEF?
I am a personal friend with Haroun Cowens, who conmected me directly with CEF.
What was your experience like in working with CEF?
Everyone was very informative and helpful throughout thebentire process, and oir unique circumstances were considered.
What were you able to do with the funding you received from CEF?
We were able to pay off high interest loans with a lower interest rate loan, improving our cash flow.
What's on the horizon for you and your small business?
We are hoping to continue to grow, serving more clients in the Denver and Northern Colorado regions.
Have you worked with our Business Navigation (coaching) team? What difference has working with them made for your business?
Yes
What difference has working with them made for your business?
The Navigation team met with me and provided some valuable insight, advice, and motivation regarding marketing strategies.
What recent success(es) have you experienced in your business?
We recently were awarded a Statewide Probation Contract, allowing us to be a mental health and substance abuse provider for people involved in the state probation system.